1. 法律契約主體與定位

YOKKIT EventHub（下稱「本平台」）係提供軟體技術服務（SaaS），供主辦單位自行上架活動、設定門票及串接金流。本平台並非各活動之舉辦者、合辦者或共同銷售人。

報名者於完成報名動作時，其法律上之「買賣契約」或「勞務給付契約」係直接成立於「報名者」與「主辦單位」之間。主辦單位應對其活動內容、履約能力、場地安全及稅務開立（發票/收據）負擔完整且唯一之法律義務。

2. 金流完全免責條款

本平台提供之金流串接模組（如綠界科技 ECPay 或 銀行轉帳），本質上為輔助主辦單位直接收款之電子通路。針對資金往來，本平台鄭重聲明：

• 資金不入平台： 報名費用將直接轉入手續費契約中約定之主辦單位帳戶，本平台不經手、不代收亦不提供款項保管服務。
• 無第三方擔保： 本平台並非提供第三方支付法規項下之「價金履約保證」服務。報名者支付價金前應自行評估主辦單位之信譽。
• 操作錯誤免責： 若主辦單位因自行設定 API 金鑰、銀行帳號資訊錯誤而導致損失，本平台不負任何補償責任。

3. 退費請求權之歸屬

報名者如欲行使退費請求權，應依據該活動主辦方所公告之退費政策辦理，並應直接向主辦單位提出申請。主辦單位承諾其退費規範必須符合台灣現行《藝文表演票券定型化契約應記載及不得記載事項》之法律要求。

本平台不具備核准退費或強制扣還主辦單位款項之技術權限與法律權利。如主辦單位拒絕退費或失聯，報名者同意自行透過法律途徑向主辦單位主張權利，不得對本平台提出任何請求。

4. 現場互動與內容免責

本平台提供之即時提問（QA）、聊天室、抽獎及愛心互動等功能，其產生之數據與內容均由現場參與者與主辦單位自發產生。主辦單位應對其活動產出之所有文字、影音負審核與管理責任。若互動內容侵害他人名譽、著作權或隱私權，相關賠償責任由發言者及主辦單位負擔，與本平台無涉。

5. 損害賠償上限

如因本平台系統嚴重故障或重大過失（且不屬於前述免責範圍內）導致報名者或主辦單位受有損害，雙方一致同意本平台之年度累積損害賠償總額上限，以該當事人最近一年內向本平台實際支付之服務費用總額為準，若為免費活動，則賠償上限為新台幣壹元整。

6. 管轄法院

本聲明之解釋與履行均適用中華民國法律。因本服務或本條款所生之所有紛爭，雙方同意以台灣台北地方法院為第一審管轄法院。

1. Contracting Parties and Platform Role

YOKKIT EventHub (the “Platform”) provides software-as-a-service (SaaS) technology that enables Organizers to publish events, configure tickets, and connect payment services. The Platform is not the organizer, co-organizer, or joint seller of events listed on the Platform.

When an attendee completes a registration, the legal sales contract or service contract is entered into directly between the attendee and the Organizer. The Organizer bears full and sole legal responsibility for the event content, ability to perform, venue safety, and tax documentation, including invoices and receipts.

2. Payment Disclaimer

Payment integration modules provided by the Platform, such as ECPay or bank transfer, are electronic channels intended to assist Organizers in receiving payments directly. With respect to payments and funds, the Platform states as follows:

• Funds do not enter the Platform: Registration fees are transferred directly to the Organizer account specified under the applicable payment-processing arrangement. The Platform does not handle, collect, or hold such funds.
• No third-party payment guarantee: The Platform does not provide a performance or payment guarantee under third-party payment regulations. Attendees should independently assess the Organizer’s credibility before making payment.
• No liability for configuration errors: The Platform is not liable for losses caused by an Organizer’s incorrect API credentials, bank account details, or similar payment configuration errors.

3. Refund Claims

Attendees seeking a refund must follow the refund policy published by the Organizer for the relevant event and submit the request directly to the Organizer. The Organizer undertakes that its refund rules must comply with applicable requirements in Taiwan, including the Mandatory and Prohibitory Provisions of Standard Contracts for Arts and Cultural Performance Tickets where applicable.

The Platform has neither the technical authority nor the legal right to approve refunds or forcibly debit and return funds held by an Organizer. If an Organizer refuses a refund or becomes unreachable, the attendee agrees to pursue any claim directly against the Organizer through appropriate legal channels and not against the Platform.

4. Interactive Features and Content Disclaimer

Data and content generated through features such as live Q&A, chat, lottery, and reaction tools are created by attendees and Organizers. Organizers are responsible for reviewing and managing text, audio, video, and other content produced in connection with their events. If interactive content infringes another person’s reputation, copyright, or privacy rights, responsibility for any resulting liability rests with the person who posted the content and the Organizer, not the Platform.

5. Limitation of Liability

If an attendee or Organizer suffers loss as a direct result of a serious Platform system failure or gross negligence that is not otherwise covered by the disclaimers above, the parties agree that the Platform’s total aggregate liability in any year will not exceed the total service fees actually paid to the Platform by the affected party during the preceding twelve months. For a free event, the maximum liability is NT$1.

6. Governing Law and Jurisdiction

These Terms and this Disclaimer are governed by the laws of the Republic of China (Taiwan). Any dispute arising from or relating to the Service or these Terms shall be subject to the Taiwan Taipei District Court as the court of first instance.